Privacy Policy

Overview

This Privacy Policy explains how IPTV4Play | Best IPTV Subscription with All Worldwide Channels collects, uses, and protects personal information when you visit our website, register, or purchase a subscription.

1. Data we collect

Account data: name, email address, and password (stored as a secure hash).

Order data: plan selected, billing period, payment method type, order status, and amounts. Payment card numbers are processed by Stripe or PayPal; we do not store full card details on our servers.

Service data: IPTV usernames, passwords, M3U URLs, and Xtream connection details assigned to your account.

Technical data: IP address, browser type, device information, cookies, and server logs used for security and troubleshooting.

Communications: messages you send to support (email, WhatsApp, or other channels we provide).

2. How we use data

To create and manage your account, process payments, provision subscriptions, send service-related emails (such as activation or renewal reminders), prevent fraud, enforce our Terms, and improve the website.

We do not sell your personal information to third-party marketers.

3. Legal bases (EEA/UK users)

Where GDPR applies, we process data based on: performance of a contract (providing your subscription), legitimate interests (security, fraud prevention, analytics), legal obligations, and consent where required (for example non-essential cookies if implemented).

4. Sharing with third parties

We share data only as needed with: payment processors (PayPal, Stripe), hosting and email providers, IPTV infrastructure/reseller systems used to provision your line, and authorities when required by law or to protect rights and safety.

Each processor has its own privacy policy governing their handling of payment data.

5. Retention

We retain account and order records while your account is active and for a reasonable period afterward for legal, tax, and dispute resolution purposes, unless a longer period is required by law.

You may request deletion subject to exceptions (ongoing orders, legal holds, fraud prevention).

6. Security

We use reasonable technical and organizational measures (HTTPS, password hashing, access controls). No method of transmission over the Internet is 100% secure; you use the Service at your own risk.

7. Cookies and analytics

We may use essential cookies for sessions, language preference, and security. We may use analytics to understand site usage. You can control cookies through your browser settings; some features may not work if cookies are disabled.

8. Your rights

Depending on your location, you may have rights to access, correct, delete, or restrict processing of your personal data, and to object or withdraw consent where applicable. Contact us through support to exercise these rights. We may verify your identity before responding.

EEA/UK users may lodge a complaint with their local data protection authority.

9. International transfers

Data may be processed in countries other than your own. Where required, we rely on appropriate safeguards for cross-border transfers.

10. Children

The Service is not directed to children under 18. We do not knowingly collect data from children. If you believe a child provided data, contact us to delete it.

11. Changes

We may update this Privacy Policy with a new effective date. Continued use after changes constitutes acknowledgment of the updated policy.